What We Collect and Why We Need It
When you register an account, we collect your name, mobile number, and email address. When you deposit or withdraw through bKash, Nagad, or Rocket, we log the transaction reference and wallet number to verify the transfer and match it to your account. We do not store
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your mobile banking PIN or full wallet credentials — those stay inside your own payment app. We also collect device data such as your browser type, operating system, and IP address. This helps us detect suspicious login attempts and keep your account secure. If you contact
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our support team, the conversation is stored so we can follow up accurately. Cookies and similar tracking tools record how you browse the platform — which sections you open, how long you stay, and what you click. You can manage cookie preferences through your browser settings.
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All data we hold is used only for the purposes stated here. We do not sell your personal information to third parties. Availability of our services and how local data laws apply to you depend on your local law and eligible regions in Bangladesh.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.